Shipping policy
Thank you for shopping with Game Mode On. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully for details regarding order processing, shipping timelines, and delivery.
Order Processing
- All orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a confirmation email or message with tracking details.
Shipping Timeline
Estimated delivery timelines may vary depending on your location:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–8 business days
- Remote Areas: 7–10 business days
Please note that delivery timelines are estimates and may be affected by courier delays, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- We may offer free shipping on selected products, promotional campaigns, or minimum order values.
Incorrect Address & Delivery Issues
- Customers are responsible for providing accurate shipping and contact information.
- Game Mode On will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
- If an order is returned due to an incorrect address or unsuccessful delivery attempts, additional shipping charges may apply for re-delivery.
Delayed or Lost Shipments
While we work with reliable courier partners, delays may occasionally occur due to circumstances beyond our control. If your order is significantly delayed or appears lost, please contact us and we will assist you in resolving the issue.
Damaged Packages
If you receive a damaged package:
- Please contact us immediately after delivery.
- We recommend recording an unboxing video while opening the package for verification purposes.
Contact Us
For any shipping-related questions or assistance, please contact us at: